Verified identity
Every companion goes through identity and background verification.
Safety & Trust
Careful people. Clear boundaries. No shortcuts.
Trust is earned through sensible checks, clear communication and knowing exactly what a companion will—and will not—do.
Meet them first
Families receive the companion’s details before the visit.
Familiar faces
Wherever possible, returning families can request the same companion again.
Clear updates
Receive timely WhatsApp updates throughout the visit.
No access to your money
Companions never ask for ATM PINs, UPI PINs, passwords or OTPs.
Human support
If something changes during the appointment, our support team helps coordinate.
Clear boundaries
What our companions do — and don’t do
We can
- Accompany your loved one
- Help navigate hospital registration
- Assist with queues
- Provide family updates
- Collect reports and prescriptions
- Coordinate transport
- Accompany them safely home
We cannot
- Diagnose medical conditions or give medical advice
- Administer medicines
- Make treatment decisions
- Handle ATM PINs, UPI PINs, OTPs or passwords
- Sign medical or legal documents without proper authority
- Replace doctors, nurses or emergency services